CBD FAQ

Explore questions and answers and let us know if you need more help.

What is the difference between a cream and an ointment?

CBDMEDIC™ creams are water-based. Distilled water is blended with natural oils to make up a portion of the formulation in order to promote fast absorption. They are intended for areas of the body that may require frequent use, like the hands or feet.

CBDMEDIC™ ointments are made with all-natural oils and organic waxes, specifically chosen to enable deep penetration into muscles and joints.

Bottom Line: The pain-relieving effects of our ointments generally last longer than creams, since water evaporates. However, the scent evaporates sooner in creams.

What is the difference between a topical CBD cream or ointment vs a CBD oil for internal use?

A topical cream or ointment is a localized method of administration designed to target the affected area of the body by penetrating the top layers of the skin quick delivery. CBDMEDIC™’s products are not transdermal, meaning they do not enter the bloodstream. This means that they are unlikely to interact negatively with other medications.

On the other hand, systemic oral oils and tinctures are absorbed through the mucus membranes and enter the bloodstream. Moreover, they have an increased time to delivery, since it takes time to work through the body. Since they enter the bloodstream, it is advisable to speak to your doctor if you are worried about how they can interact with other medications you may be taking.

What can I expect when using the products?

Our pain relief products provide safe, fast, and effective relief from minor aches and pains in muscles and joints associated with simple backaches, arthritis, strains, bruises, and sprains for increased comfort and flexibility.

Our skin treatment products help clear up itching, rashes, pimples, blemishes and more safely and naturally.

Is your CBD extract sourced from hemp or marijuana?

Our broad-spectrum CBD is a cannabinoid-rich extract derived from the Cannabis sativa L. plant grown in accordance with federal and state laws. It is non-addictive, non-psychoactive, and THC-free.

Where is your hemp grown?

We source our hemp in the United States, Colorado and Oregon.

Is your CBD tested in 3rd Party Labs?

Yes, we only source our CBD from trusted suppliers who test each batch for residual solvents, heavy metals, pesticides, microbials, and cannabinoids. Additionally, we send each batch we manufacture to our own third-party testing for yeast and mold, as well as CBD and THC levels, in order to ensure high-quality, legal products. You can review batch results here.

Is there a document to guarantee that your product is THC-free?

Yes, we test for CBD and THC levels —as well as toxins —in order to ensure high-quality, legal products. You can review batch results here.

Is it legal to travel with CBDMEDIC products on the plane?

CBDMEDIC products are safe to travel with within the United States. Traveling internationally with CBDMEDIC products differs per country. Please keep in mind that the TSA does have restrictions on the volume of fluid that can be carried on the plane with you. CBDMEDIC has carry-on friendly products like our Muscle & Joint 10-pack. For more information, please read: Can I Bring CBDMEDIC Products on the Plane and/or Traveling With CBDMEDIC, Part 2: How to Carry CBD-Blended Products for Safe Use

Will your products alter my state of mind?

No! Our products do not contain THC, the active psychoactive compound in cannabis. We use CBD hemp extract in our products from the Cannabis sativa L. plant, the non-psychoactive, non-addictive component of the plant.

Will this product show up on a THC drug test?

No! Our THC-free hemp extract is derived from the Cannabis sativa L. hemp plant. This product will not get you high or cause you to fail a THC drug test. * THC-free means that the product contains less than 0.3% of THC, as required by the United States federal law.

How much CBD hemp extract is in your products?

All CBDMEDIC™ products contain more than 200mg except the following:

  • Natural Foaming Facial Cleanser — more than 50mg
  • Muscle & Joint Pain Relief Ointment 10-Pack — more than 150mg
How do I apply the product?

Ointments and Creams

Simply squeeze or pump the cream or ointment into the palm of your hands and gently massage the cream or ointment with your fingertips into the skin for 30 seconds. Note: The ACNE TREATMENT MEDICATED CREAM is intended for direct application of small blemishes. It is not recommended for use on the entire face, particularly for those prone to dry skin.

Pain Stick

Remove the lid from stick and rub a small amount on the product on the problematic area like you would apply a deodorant.

Massage Oil

you can pour a small amount of the oil into your hands to warm up the oil first or pour the oil directly on the body and massage into the skin. It is perfect forfull-body massage or use on just the area of discomfort. Keep in mind that the skin will be oily after use, so it is best used in the evening or on a relaxing day at home. You may wish to wash the product off before leaving your home.

How much product should I use?

In general, you will want to use approximately 1-1.5 grams per application, about a dime-sized to half-dollar sized amount for small regions of the body. We recommend that you use our products 3-4 times a day until the pain subsides.

Are your products all natural?

Some of our products are 100% natural, while others are made of primarily natural ingredients. You can review each product label for a complete list of our ingredients.

Why do we use sorbic acid in our eczema products?

We use less than 1% sorbic acid in our Eczema Therapy Medicated Ointment as a natural preservative in order to extend the shelf-life of the product. This is a regulatory requirement designed to protect the consumer from yeast, mold, and other toxins. The product has been dermatologist tested as hypo-allergenic. If you have a serious condition, we recommend that you consult with your physician before use.

Will it interact with other oral medications I am taking?

CBDMEDIC™’s topical products are delivered directly to the area of discomfort or skin issue, whereas oral medications enter the body and bloodstream. The company has not received any documented reports of adverse interaction between its products and oral medications.

How many uses can I get from the tube?

The product lifespan differs depending on the user, depending on the frequency of the application. The average user generally gets 30-35 uses from a tube or jar (excluding the single use 10-pack).

What is the difference between CBDMEDIC™ products and other CBD products on the market?

CBDMEDIC/CLINIC abides by the FDA governing monograph for OTC topical medications. As a result, we are able to make medical claims on muscle & joint pain relief as well as minor skin conditions like eczema and acne treatment. Our proprietary formulations are backed by 15 years of pharmaceutical research and development experience with our parent company, Aidance Scientific, a specialist in naturally-derived pharmaceuticals.

On the other hand, many CBD products on the market are not grounded in pharmaceutical research, development, and extensive experience.

Is it best to apply the formula on wet skin or dry skin?

You should use the products on dry skin.

Which areas should I not apply the formula?
  • Avoid your face (except for acne products) – especially around your eyes.
  • Avoid your groin (inner thighs).
  • Avoid areas with exposed mucous membranes such as your eyes, nose, and throat.
  • Avoid using the product on your broken skin or damaged skin.
  • Avoid using the product if you have rash in the area of concern, aside from the Itch, Rash, & Pain Medicated Ointment.
Should I use your pain relief products before or after I exercise?

You can use our pain relief products before, during, or after your exercise. It will provide effective pain relief whenever you need it. You may need to reapply the cream or ointment after a workout if you participate in a water sport or worked up a heavy sweat.

Are CBDMEDIC products tested on animals?

No, our products are cruelty-free. They are not tested on animals.

Are CBDMEDIC products vegetarian or vegan?

Our products are vegetarian. However, most of our products do contain natural beeswax, which is a by-product of honey production from bees.

What is the shipping policy?

Orders ship within 24-72 hours within the US only via FedEx delivery. For more information please read here – Shipping & Returns

What if I need to modify my order?

Please simply contact us with your request at [email protected] or call us to this number 844-422-3633. Please make sure to mention your name as appear on the order and the order number if possible.

Can I get same day delivery?

We can offer same day only for special orders and it depends on the time you make the order. Please call Customer Support with the request at this number 844-422-3633.

What if I need to modify my order?

Please simply contact us with your request at [email protected] or call us to this number 844-422-3633. Please make sure to mention your name as appear on the order and the order number if possible.

What if I need to change my shipping address?

Please simply contact us with your request at [email protected] or call us to this number 844-422-3633. Please make sure to mention your name as appear on the order and the order number if possible.

What is the return policy?

We accept returns within 30 days only of the purchase date for a refund or exchange if you purchased the products directly from www.cbd-medic.com.

Please read the entire policy here – Shipping & Returns

Can doctors prescribe CBD oil?

The law, as written, requires physicians to “prescribe” CBD, which would break federal law. States with legal programs allow doctors to “recommend” as opposed to prescribe. This includes products for human consumption that may contain cannabidiol, also known as CBD, as well as certain other parts of the hemp plant.

Is CBD oil legal?

CBD is legal at the federal level and in most states with varying degrees of restrictions. The laws are constantly revised. Be sure to check the restrictions in your state before purchasing CBD.

Why is CBD non-addictive?

CBD does not bind to the receptors in the body responsible for psychoactivity, therefore it is not a habit-forming substance. As of April 2020, there is no evidence of withdrawal symptoms from CBD.

What's the maximum safe dose of CBD oil?

CBD isn’t currently regulated by the Food and Drug Administration (FDA), and there are no official recommended dosages. Start with a small dosage of CBD and increase slowly until you reach your desired effect. Your ideal dosage of CBD depends on a lot of factors, like your body weight, body chemistry, the condition you’re treating, and the concentration of CBD in the product you’re using.

What is premium pure CBD oil?

Premium Pure CBD Oil is formulated with CBD-rich extract from the Cannabis sativa L. hemp plant that is organically grown & harvested in the USA; therefore the risk of chemicals, fertilizers, and other toxins are significantly low.

Can you fail a drug test due to cbd?

If the product contains no THC, you cannot fail a drug test due to CBD alone. Some CBD products do not contain any THC – these are known as CBD Isolate or Broad Spectrum CBD. That said, full spectrum CBD products contain trace amounts of THC. Legally, retail stores are not allowed to sell CBD products that contain more than 0.3% THC. This legal amount of CBD is too low to cause anyone to have psychoactive effects or cause anyone to fail a drug test from normal use. In fact, CBDMEDIC products are not transdermal, meaning they do not enter the bloodsteam. Therefore, you do not have to worry.

What is CBD oil made from?

CBD oil is made by extracting CBD from the Cannabis sativa L. plant, then diluting it with a carrier oil like olive or hemp seed oil. It’s gaining momentum in the health and wellness world.

What is hemp seed extract?

Hemp seeds are the seeds of the hemp plant, Cannabis sativa. However, they contain only trace amounts of THC and CBD, if any at all. Hemp seeds are exceptionally nutritious and rich in healthy fats, protein and various minerals.

Does CBD oil get you high?

Cannabidiol (CBD) is a cannabinoid, a natural compound found in cannabis and hemp. CBD doesn’t cause a euphoric “high” feeling like it’s close cousin, THC. Many people choose CBD over THC in order to avoid that “in the clouds” feeling.

Is hemp oil as good as CBD oil?

If you’re looking to use CBD oil for it’s potential therapeutic value, hemp seed oil will not provide those same benefits—although it does happen to be a very good source of protein and essential fatty acids (omega-3, omega-6, and omega-9).

Is there a difference between CBD oil and hemp oil?

Yes. CBD oil is made from the leaves, flowers and stalks of the hemp plant—the only parts of the plant where cannabidiol is found. Hemp oil, or hemp seed oil, is made from hemp seeds, meaning there is little to no CBD content.

What is the difference between hemp oil and CBD oil?

CBD oil is extracted from the the hemp plant’s flowers, leaves, stems, and stalk — everything but the seed. CBD extract is usually combined with a carrier oil like hemp seed oil or olive oil to make it more palatable to make it an ideal vehicle for topical products. Hemp seed oil is a nutrient-rich extract derived from the seeds of the hemp plant, which contains no cannabinoids, including CBD and THC. However, it contains a high-nutritional value; including ample protein and omega fatty acids. Hence it is a popular ingredient in health foods and cosmetics. CBD oil is extracted from cannabis flowers from industrial hemp.

How long does CBD oil last?

Generally, CBD topical effects can be felt within 15–20 minutes and can last up to 6 hours.

What forms does CBD come in?

CBD can be taken in a variety of ways. You can get it as an oil, tincture, vaporizer, gummy, capsule, or combined in a topical cream, ointment, massage oil, or patch.

What does CBD stand for?
Cannabidiol C21H30O2
Can you overdose on CBD?

No, there is no evidence to support that anyone could overdose on CBD.

Is CBD a drug?

CBD’s classification is in limbo between federal, state, and regulary red tape. After the 2018 farm bill passed, which legalized the growth, sale, and interstate transport of hemp and its derivatives; CBD entered a gray area. First, it was removed from the list of schedule 1 controlled substances, as long as it was derived from the legalized industrial hemp plant (Cannabis sativa L.), which can legally contain no more than 0.3% THC. In the same year, the Food and Drug Administration (FDA) approved the drug Epidiolex to treat Dravet syndrome, a rare seizure disorder. Since Epidiolex contains the active ingredient, CBD, the FDA now considers it a “drug ingredient,” however drugs must go through substantial trials that can take up to 10 years before they are allowed to market their products as “drugs.” The FDA is in the current stage of collecting research in order to meet the public demand for the products for therapeutic value.

Where to find CBD products near me

Most people tend to look for CBD in the nearest local stores. However, this may not be the best option due to a variety of reasons. Unfortunately, the market is flooded with inexperienced businesses that are looking to capitalize on CBD’s popularity. Yet, finding a reliable vendor is of the utmost importance. Shopping for CBD online has a lot of advantages. First, you can choose from dozens of different brands and pick a product that suits your needs and preferences entirely. Moreover, before making a purchase, you’ll have an opportunity to learn more about the product and read reviews. No matter what CBD you choose, make sure that the company is backed by experience, offers a COA, and manufactures their products according the federal guidelines, including using a Current Good Manufacturing Practices (cGMP) facility.

Will CBD oil show up on a drug test?

It should not, as long as you’re buying third-party tested CBD with no added THC. We use broad-spectrum CBD, which does not contain THC. Furthermore, since our products are not transdermal (they do not pass through the skin to the bloodstream), you can rest assured that using our products does not present a risk for failing a THC drug test.

How does CBD work?

Cannabidiol (CBD) is one of over 100 cannabinoids found in the hemp plant, which can play a role in the endocannabinoid system. The endocannabinoid system (ECS) is a complex cell-signaling regulatory system that contains a group of endogenous receptors located in the human (and mammalian animal) body throughout the central and peripheral nervous system. It consists of natural occurring cannabinoids in the body and cannabinoid receptors, primarily CB1 and CB2, which fit together like a lock and key to promote homeostasis in the body—as well as metabolic enzymes to break down the cannabinoids once the body gets what it needs from them. When a phytocannabinoid (plant-based cannabinoid) is introduced to the body, it unlocks the receptors to help send signals throughout the body. More research is underway to pinpoint CBD’s full effects on the body.

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