Shipping & Returns

Shipping Policy

Orders ship within 24-72 hours within the US only via USPS delivery.

We use either ‘USPS 1st Class’ (3-5 days) or ‘USPS Priority’ (2-3 days) service.

We ship orders Monday to Friday Eastern Time.

Trace your order: 

You will receive a confirmation email after you have ordered a product on our website. If you haven’t received a confirmation email, contact us at [email protected] . Once your item is shipped, you will be issued a tracking number to trace your package.

Return Policy

If you’re not completely satisfied with your purchase, you may return it within 30 days of the purchase date.  

This return policy does not apply to product purchased through a retail store or an online store website other than www.cbd-medic.com website.

Instructions:

  1. Refunds will be issued minus the shipping fee.
  2. Products must be in the original box and/or packaging.
  3. Please include the original packing slip with the return.
  4. Include a note with a brief description of why you are returning the product and include your name, address, telephone number and email address so we can contact you if we have questions.
  5. Please ship your return to:

Abacus Health Products, Inc.
Attn:  Customer Service
184 Burnside Avenue,
Woonsocket, RI, 02895

If you should have any questions please contact us:

Email: [email protected]
Phone: 844-422-3633 (Monday – Friday, 8:30am – 5:00pm ET)